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The 5-star review system is a simple and effective way to measure customer satisfaction. A 5-star rating gives potential customers a quick insight into the quality of your product or service.
Go beyond stars and showcase real emotions with video testimonials.
A face and voice behind the review creates a deeper connection and authenticity that text alone can’t capture.
NPS measures customer loyalty by asking one simple question: “How likely are you to recommend our product/service to others?”
NPS gives you an idea of how satisfied your customers are and how likely they are to spread positive word-of-mouth.
Positive NPS responses captured on video can be repurposed as testimonials, adding real-world, enthusiastic feedback to your marketing materials.
eNPS measures employee satisfaction and loyalty by asking one critical question: “How likely are you to recommend working at our company to a friend or colleague?”
It’s a powerful tool for understanding employee engagement and overall workplace culture.
Positive eNPS videos can be repurposed for recruitment and HR campaigns, showcasing your workplace as a great environment for potential candidates.
When you’re job hunting, the endorsements of former coworkers, managers, and clients can be one of your greatest assets. Employee referral surveys allow you to gather these valuable recommendations in a structured way, directly asking how likely someone is to recommend hiring you.
Former colleagues can speak directly about your strengths, work ethic, and personality in a way that’s far more engaging than written text. Their enthusiasm can help convey why you’d be a great hire.
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