Last Updated: 12/15/2024
HR Data Solutions, Inc. (“we,” “us,” “our”) operates the websites loopingback.ai and loopingback.ai (the “Platform”). We are committed to protecting your privacy and ensuring compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy explains how we collect, use, and protect your data, and your rights regarding that data.
1. Scope of This Privacy Policy
This Privacy Policy applies to:
- Users (Customers): Individuals or organizations using our Platform to create surveys.
- Respondents: Individuals participating in surveys created by our Users.
2. Data Collection
Users (Customers): We collect the following information when you sign up or interact with our Platform:
- Name (if provided via social login or manual entry).
- Email address (required for authentication).
- Phone number (optional).
Respondents: When participating in surveys, respondents may provide:
- Name, email address, or phone number (if requested by the survey creator).
- Text, video, or audio responses.
3. Data Usage
We use the data we collect for the following purposes:
- Users (Customers): To provide, personalize, and improve the Platform, and to communicate with you regarding account management or Platform updates.
- Respondents: To facilitate survey completion, provide results to the survey creator (our customer), and for analysis.
Survey responses may be used by the survey creator for promotional purposes only if the respondent has explicitly agreed to the media release terms.
We may anonymize and aggregate data for product development and statistical purposes.
4. Third-Party Data Sharing
We use third-party services to:
- Analyze survey data.
- Provide cloud storage and hosting (via AWS).
- Authenticate users (via Auth0).
We do not sell data to third parties.
5. Data Retention
- Users (Customers): Account-related data is retained as long as your account remains active.
- Respondents: Data is retained indefinitely unless a deletion request is made by the respondent or the survey creator.
6. Your Rights
Under GDPR (EU Residents):
- Access: Request access to your data.
- Rectification: Request corrections to inaccurate data.
- Erasure: Request deletion of your data.
- Data Portability: Request a copy of your data in a portable format.
- Objection: Object to specific processing activities, such as marketing.
Under CCPA (California Residents):
- Know: Request details about data collected and purposes of use.
- Delete: Request deletion of your data, subject to exceptions.
- Opt-Out: Opt-out of the sale of personal data (we do not sell data).
- Non-Discrimination: You will not be treated differently for exercising your rights.
To exercise your rights, contact us at [email protected].
7. Security Measures
We use industry-standard practices to protect your data:
- In-place and in-transit encryption.
- Third-party authentication (Auth0).
- Audit logging for data access and changes.
8. Respondents
Respondents are presented with terms and conditions before providing responses, including media release terms for video or audio submissions. These terms grant the survey creator rights to use submitted content for specific purposes, including promotional use, subject to revocation.
9. Data Processing Agreement (DPA)
For Users (Customers), we offer a Data Processing Agreement (DPA) that outlines our role as a data processor and your obligations as a data controller. This document is available upon request at [email protected].
10. Compliance with GDPR and CCPA
We comply with GDPR and CCPA requirements, including providing access, deletion, and portability rights for data subjects. For data deletion, access, or other requests, email [email protected].
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on our Platform. Please review this Privacy Policy periodically.
12. Contact Us
For any questions about this Privacy Policy or data-related requests, contact us at:
- Email: [email protected]
- Address: 1743 Sidewinder Drive, Suite 111, Park City, UT 84060
